This page explains how information submitted for a project review is used during our work together.
What information is collected?
Your chosen contact details, initial building information and files you send for review. The initial form should not request identity documents, title deeds or buyers’ personal information.
How it is used
Information is used to review your enquiry, prepare an estimate, coordinate the work and deliver the commission. Permission to contact you about a project is not permission to send unrelated advertising.
Confidentiality and publication
Drawings and non-public project information are not published for marketing or portfolio use without the client’s permission. The use of external tools or collaborators to process confidential files should be addressed in the project agreement.
Corrections and deletion
Send a correction or deletion request through the contact route used for the project, or through the project enquiry form. Any information that needs to be retained to fulfil contractual obligations is considered separately.
Measuring website use
Technical measurement should use non-personal data wherever possible. Phone numbers, message content and project files should not be sent to traffic analytics tools. Any external tool and required consent mechanism will be identified before activation.
Accounts and enquiry tracking
Your name, email and information entered in a profile or form are stored in WordPress. A login cookie maintains your account session. Enquiries submitted while signed in are visible only in that user’s account and the administrator’s dashboard. System notifications and password recovery emails are sent through Resend; the service receives the information needed to deliver those emails.
Language preference
On your first visit, we use the approximate country of your IP address to choose a language. This check happens on our server; your IP address is not sent to a third party for geolocation. If you change the language yourself, the aw_language cookie remembers your choice in this browser for one year. This cookie is not used for advertising or tracking. You can remove it by clearing this site’s cookies.